Netvue offers the following professional services to our clients, new and old

System Design and Consultancy

Equipment recommendations and advice

Supply and Installation

System Support

At Netvue we have the skills and experience to specify, design and install the right IPTV system for your company, so that it will serve you reliably for years to come.

Netvue System Design

There are many considerations when selecting and specifying business IPTV equipment:

We can answer these questions and many more. We work with you, to help you make the right decisions:

We determine our client's operational needs and workflow requirements so that we can make the design decisions needed to specify and install a successful IPTV system.

We discuss current work practices with staff, and note their views on improvements and future needs.

We ensure that the network team are aware of network requirements to avoid any nasty surprises!

We design our systems using computer design software for drawings and standard Excel spreadsheets for cable schedules.

You will receive full documentation for your system in electronic form, and for your convenience we keep an offsite backup at our office.

Netvue Installation and Support

Our systems are designed and installed to be reliable. When it's time for installation and commissioning, Netvue will spend time with your IT department to configure and test the system so that it meets your requirements.

IPTV and Digital Signage systems are generally straightforward to operate and manage. However, even the best equipment can go wrong occasionally. And you may sometimes want a helping hand with an upgrade or a change to your system configuration.

Netvue Support is there to help out and can quickly solve your system problems. Our support helps you achieve continuity of service and offers you peace of mind. We offer three types of support to our customers:

Warranty support for one year from date of installation - includes telephone support for customers and rectification of any installation problems

Ad hoc chargeable support - for non-warranty support visits or on-site assistance with upgrades

Support agreements - for customers with particular response requirements or maintenance needs

The last of these, support agreements, may range from an agreed number of visits per year at a discounted rate to a full support agreement with a dedicated callout telephone number and agreed response times.